Help

This section answers any questions you may have when purchasing Wisconsin cheese online  and other products from Wisconsin Cheese.

Please select a topic below:

• Contact Real Cheese
• Terms and Conditions
• Privacy Statement
• Use of Cookies
• Security Statement
• Shopping on the Wisconsin Cheese store site

Contact the Real Cheese Place.

If you wish to contact us for any reason, you can give us a call at 1-800-383-7988. Lines are open from 9:00 a.m. to 5.00 p.m.Central Standard Time on normal working days..

Real Cheese Place Terms and Conditions

We try to deliver your goods to anywhere in the US within a few days of receiving your order, although this can take longer due to circumstances beyond our control.

Should we be unable to ship your order within this time frame for any reason, we will contact you to discuss the matter.  We reserve the right not to accept your order at our own discretion.

Real Cheese Privacy Statement

We are committed to protecting your privacy. We store the information that you have provided when contacting us, registering or ordering from the website to allow us to process your orders and for marketing purposes, and may contact you from time to time with offers from Real Cheese Store (wisconsincheese.com). If you do not wish to be contacted in this way, please ensure that you have checked the box on the order form indicating this. We will not sell, trade or rent your personal information to others. If you have any questions about this, please contact us.

Use of Cookies

We use “cookie” technology to enable the shopping system to record the contents of your basket, to ensure that the correct products are ordered when you progress through the checkout and to facilitate navigation throughout the shopping and catalogue pages. The use of a “cookie” involves storing a small file on your computer, which can be used to identify your browser to our server. You can usually modify your browser to prevent this happening, although if you do “disable cookies”, then you will be unable to make a purchase from our online shop.

Security Statement

Ordering on our web site is secure. When you place orders on our secure server we use industry-standard Secure Sockets Layer (SSL) technology to encrypt your information, such as your name and credit card details, as it is passed from your computer to our web server.  This encrypted information cannot be read in the event of it being intercepted by someone else. If you do not wish to send your details over the web for any reason, you can call us at 1-800-383-7988 and we will be happy to take your order by phone. You may also, send us your phone number by email and we will contact you.